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THE REAL STORY WITH IVANHOE
to replace the steering ball joint (see pict. above). I asked him to make a deposit of E 100,- so that I can order the parts (at BMW Fersan, area dealer) in advance. Next day, he gave me the deposit (with note) but also needs the repair of the center stand, of which the mounting bolt has broken off.
delivery time of the parts (above picture). Because the delivery time was 3 days, I decided to wait to order until I come back from holidays. The parts were received January 16th in anticipation of the delivery of the motorbike. I couldn't reach IvB, because he didn't leave a phone number, I called here and there, searched the internet, living in Javea. After 14 days I called several dutch clients and still no show. I was worried that I would be left with the costs (-/- 100 Euro), this has happened before. At BMW Fersan, I have 30 days after delivery to return parts in the original packaging. It wasn't until 3rd week of February that he called me, almost immediately asking a quote for a new front tire for his BMW, he mentioned type and brand. It turned out to be a cross tire and not suitable for his motorcycle, because the speed indication does not correspond with what is allowed for motorbike. There is a great risk that the tire will burst because a cross tire cannot handle the high speed of the motorcycle. He said he did want to take the risk, but I refused to deliver and mount. If he sells the motorbike with the cross tire and the next rider goes fast, life-threatening situations can arise. I informed him by phone (February 21st), he had to think about it and hung up. Finally I called him March 11th, when he would come to have the motorbike in the workshop for the repair. March 12, it was delivered and booked next day in the workshop, and I finished the work on 14 March. On 18th March I made the testdrive/roundabout on the N332, then through Pedreguer town, and again back on the N332, about 8 kms. The specified Work Order no. 3352 (I started 17 years ago here in Spain with Orderno. 0001) has been made. On March 19, 11.23 I called that the BMW was ready and informed him of the invoice amount. His response was Ok, I will come tomorrow (March 20th) to pay and pick it up. But a few hours later, just before closing time (2:00 PM) of the store, he surprised me with a visit, asking for an explanation for the invoice amount, that he said is far much too high as he expected to be.
I showed him the Invoice and Work Order/Albaran, with specifications of material and labourhours and the total costs incl. VAT. I explained that I needed more time (1.5 hours) to place the new ball joint.
His BMW R1200GS (production date 2006) is equipped with servo brakes (so-called generation 1), see pictures above. BMW renewed system (generation 2) came around 2007, which made it easier to bleed the system. Scroll below/bottom for those who is interested in more technical instructions.
make for repairs that cannot be seen when the work is finished, but he didn't even show any interest in it, nor did he wanted to see the replaced steering ball joint with worn/torn cover (see above picture). Just before he left, he requested the invoice to be sent by email to invited@xs4all.nl, which I did. March 20, 12:15 PM I sent the work order/Albaran and a copy of the invoice by email and at 9:33 PM received the first (of 9 emails) with all kinds of unjustified accusations, written response of an inflated, unjustified, invoice for unnecessary work, and he sends me links with YouTube videos on how I could do the work more economically and in fact, he could have done the job himself. A few days later, he comes by during the store opening in his motorcross outfit with a motocross bike and wants to negotiate the amount of the invoice, as is normal in the construction world, according to him. He casually mentioned his interest in a jacket from the showroom motorbike clothing collection, maybe as a gift or a discount and and I did not respond to any of that. He left the store again before being told that it is a justified invoice, that will not be corrected on my expenses, to be paid first, on which he could take the bike away. In one of his later emails, he mentioned I was taking the bike hostage and someone of his friends told him it was seen on the road. (Could it be the 8 kms testdrive I made??!!) that was explained by Ivo van Baal of fundriving or renting out.
in my workshop platform, had all the signs of being used on cross terrain, (see also above 1st picture) and a lot of rust, standing long nearby the sea (owner lives in Javea?). When the bike is out the workshop, the Workorder/Albaran was completed with tacho 105296 km.(see.picture Work Order). After the testdrive, March 18th, of 8 km, tacho 105304km. 2nd picture above is from the tacho made April 25th at 11:28 105304km 3rd picture above is from the tacho, when it was just put in storage location, made May, 3rd 10:39 105304km Bike is picked up directly from storage by new owner, with the same km-tacho.
This is written in Law Garage Management (In Spain and also in Holland): A garage owner has a right of retention on a repaired car/motorbike if the customer does not pay the bill. This means that the garage owner may hold on to the car/motorbike until the customer has paid the invoice. The right of retention is a means for the garage owner to enforce payment.
April 1 11:24 He returned my call and I kindly ask him when he will come to pay the invoice and then get the bike, but before I could say "If the invoice is not paid within 1 week, the bike will go into storage area on April 8, at 1 euro per day, as it is still in the workshop area, hampering my space movements." His last words were "You will notice that" and ended the connection. April 1st, 11.52 hr I sent him Text message to repeat what he said(above pict). And on April 8 10.48 I sent the following text message. Would you please pay your Invoice this week, and pick up your motorcycle up. From next Monday I charge storage costs. 1 Euro per day, 30 euros per month. So, what I expected, beginning of May 3x a 1-star reviews given, see Peter Zwaan Motorbikes/Google Review. On May 10th one of my customers comes into the shop and says he bought the bike from IvB, and payed the Invoice (on behalf of IvB??) which I signed as paid.
(see above picture) and he drives away with the bike. And then, when you think, it is finally over, a lot of other mails followed from Ivanhoe, that the BMW is brought to another workshop for 2nd opinion where they concluded that I damaged the cardan of the motorbike, as it is making a lot of noise, due to my renting out/fundriving?????? In my opinion, if you use a BMW GS as a motorcrossbike, then for sure you have to accept the consequences. But in this case it is no longer his problem as he sold it....... . What I do wonder, why he drives here around on a motorbike with a Dutch license plate (registered in his name in Amsterdam/Holland) living in Javea. I know that in Holland there is NO, so-called APK-test for motorbikes, only for cars. Spain and more European countries, has the ITV-test every 2 years for a motorbike. So there is no need to transport/drive the motorbike regurlaly back to Holland. But what happens if he got involved in an accident?? TASKS Extra technical information about replacing the Steering Ball Joint The brake line must be disconnected, which in turn requires bleeding the front brake. To access the brake fluid reservoir, the fuel tank must first be removed on the bike (generation 1), then the bleeding procedure (diagram) can be performed. |
